FAQ’s

  • providing a range of services including haircuts, styling, coloring, highlights, balayage, treatments, weft extensions & keratin bond extensions.

  • You can book an appointment by visiting the online booking portal on our website.

  • No, it is strictly appointment only.

  • We recommend booking your appointment at least a week in advance to secure your preferred date and time.

  • We require a minimum of 48 hours' notice for cancellations or rescheduling. Late cancellations or no-shows will forfeit there deposit.

  • Your safety is priority. Strictly adhering to sanitation guidelines, and frequently sanitise tools and equipment.

  • Yes, I offer complimentary consultations to discuss your hair goals, assess your hair condition, and provide personalised recommendations for the best services and products.

  • Exclusively use professional-grade hair products from Keune to ensure the highest quality results and maintain the health of your hair.

  • Absolutely! I encourage clients to bring in photos of hairstyles they like to help us understand their vision and customise their look to suit their preferences.

  • Accept cash, debit cards, credit cards, and mobile payments for your convenience.

  • Yes, periodically run promotions and offer discounts for clients. Check website or follow on social media for the latest offers.

  • Your satisfaction is important. If you're not completely satisfied with your service, please let me know and I will do everything I can to make it right.